Cancellations & Changes

  1. Camping
  2. Picnic Shelters
  3. Willis Tucker Activity Center

Cancellations


Snohomish County Parks and the community greatly appreciate notification when you are unable to keep your reservation. Based upon when a cancellation is processed, you may be entitled to a refund. Cancellations can be done online, through the reservation system, or by submitting a request in writing (see address below).   Please note, cancellations processed through the Call Center will incur an additional Fee.  Written requests, submitted after hours or on weekends or holidays, will not be processed until the next business day.  


Changes/Modifications


Modifications are changes to an existing reservation that alter the nights and/or sites.

  • Changes from one park to another are not permitted. 
  • Any modification must retain at least 1 night of the original reservation.
  • No modifications allowed less than 14 days from check-in. 
  • Modifications will be assessed (per site) a $10 fee if processed through the Call Center or $8 fee if processed online. 
  • Modifications that reduce nights will need to be cancelled and re-booked.  See Refund section for cancellation fees.
  • Modifications must not violate the Friday/Saturday night stay requirement.


Refunds


The amount of your refund is based upon how far in advance your cancellation is made. Please be aware that transaction fees cannot be refunded. The following refund policy applies to campsite, cabin, yurt, and picnic shelter reservations:

  • 14-Day notification
    • Cancellations made online (or written requests received) at least 14 days prior to arrival date will receive a full refund less transaction fee and a cancellation fee (per site). No refunds for picnic shelter cancellations less than 14 days out.
  • 13 days - 72 hours notification
    • Requests received between 13 days and 72 hours prior to check in will receive a refund minus transaction fee and one night's rental (per site or facility).
  • 72 hour or less notification
    • Requests received less than 72 hours from 2 p.m. check in will receive a refund minus transaction fee and two night's rental (per site or facility).

No-Show & Late Arrivals


A reservation becomes a no-show if you have not checked-in or cancelled by noon of the day following your reserved arrival date. All fees and charges (to a maximum of three nights) will be forfeited when your reservation turns to no-show. If you arrive after dusk and the entrance gates are closed, you may still enter the park by opening and closing the gate. Be sure to register in the morning to avoid no-show.


Written Requests


Send requests via scparksrec@gmail.com or to:
Snohomish County Parks and Recreation
6705 Puget Park Drive
Snohomish, WA  98296


The above cancellation and change policies apply to one-time event rentals.  Recurring/business rentals are subject to policies as outlined in their contract or permit.