Cancellations & Changes

  1. Camping
  2. Picnic Shelters
  3. Willis Tucker Activity Center


Snohomish County Parks and the community greatly appreciate notification when you are unable to keep your reservation. Based upon when we receive your written notification, you may be entitled to a refund. Cancellations can be done online (through your Reserve America account) or by submitting a request in writing (see address below).   Please note, written requests will be assessed an additional Call Center Fee.  Requests submitted after hours or on weekends or holidays will not be received until the next business day.  


Reservation changes must be submitted in writing--they cannot be made online.  A transaction (change) fee, plus any applicable charge (e.g. upgrade or additional night), is assessed for each changed site. This balance must be collected before the change can take effect, so please contact the Call Center at 425-388-6600 if you do not receive a follow-up call in a timely manner.  

Changes must meet the criteria below so not all requests can be honored.  Date changes/reductions, requested less than 14 days prior to check-in date, will be processed as a cancellation/re-booking (with all applicable fees).  

Change criteria:
  • Friday / Saturday night reservations cannot be separated
  • Changes cannot transfer to another park
  • At least one night from original reservation must carry over to revised dates (this does not apply to picnic shelters)
  • Date changes must be requested at least 14 nights prior to check-in


The amount of your refund is based upon how far in advance your cancellation is made. Please be aware that transaction fees cannot be refunded. The following refund policy applies to campsite, cabin, yurt, and picnic shelter reservations:

  • 14-Day notification
    • Cancellations made online (or written requests received) at least 14 days prior to arrival date will receive a full refund less transaction fee and a cancellation fee (per site). No refunds for picnic shelter cancellations less than 14 days out.
  • 13 days - 72 hours notification
    • Requests received between 13 days and 72 hours prior to check in will receive a refund minus transaction fee and one night's rental (per site or facility).
  • 72 hour or less notification
    • Requests received less than 72 hours from 2 p.m. check in will receive a refund minus transaction fee and two night's rental (per site or facility).

No-Show & Late Arrivals

A reservation becomes a no-show if you have not checked-in or cancelled by noon of the day following your reserved arrival date. All fees and charges (to a maximum of three nights) will be forfeited when your reservation turns to no-show. If you arrive after 10 p.m. (or dusk) and the entrance gates are closed, you may still enter the park by opening and closing the gate. Be sure to register in the morning to avoid no-show.

Written Requests

Send requests via email or to:
Snohomish County Parks and Recreation
6705 Puget Park Drive
Snohomish, WA  98296

The above cancellation and change policies apply to one-time event rentals.  Recurring/business rentals are subject to policies as outlined in their contract or permit.