Enhanced Emergency Services Communication System (EESCS)

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About EESCS

The Enhanced Emergency Services Communication System is a division of the Department of Emergency Management. EESCS is responsible for maintaining the technical side of the 911 system in Snohomish County. EESCS works with telecom and internet providers to route calls to the Snohomish County 911 center. EESCS also administers the 911 taxes for Snohomish County.

Local Fire, Police, and Non-Emergency Number Lookup

Help keep 911 lines open for true emergencies. Use the Non-Emergency Contact Information App to look up your local Police, Fire and Dispatch center’s non-emergency contact information.

Non-emergency viewer
  1. Non-Emergency Numbers
  2. Being Prepared and 911

If there is an immediate emergency threat to life or property, contact 911

  • ANY urgent/emergent medical or fire situation
  • ANY in progress crime, suspicious activity, or anytime a person fears for their safety or the safety of others

 For non-emergencies in Snohomish County call 425-407-3999

Examples of non-emergencies include:

  • A crime that occurred earlier and there is no suspect information
  • Situations where emergency services personnel are needed but there is no immediate danger to life or property
  • A found pet or property
  • Illegal firework complaints

To report a power outage, call Snohomish County PUD at 877-783-1001

 If you are not sure if your situation is an emergency, contact 911.

When you call 911, be prepared to answer the call-taker's questions, which may include:

  • The location of the emergency, including the street address
  • The phone number you are calling from
  • The nature of the emergency
  • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

For more information please see our brochure (PDF)

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Smart911 is available in Snohomish County


Smart911 gives you, as a citizen, the ability to proactively provide important details about yourself and your family to 9-1-1 before an emergency happens. Your information is stored in a secure facility and is only made available to 9-1-1 when you make an emergency call from a phone tied to your Safety Profile. 


Smart 911 will also send you emergency notifications if there is an emergency in your community.  


Click the link to the left to sign up.