Information Technology

Strategic Plan

Strategic Technology Plan (PDF)

Technology Solutions to Serve the Residents and Government of Snohomish County

Annual Report

Annual Report (PDF)

Snohomish County Information Technology Annual Report. The Challenge: Service Alignment

Services Catalog

Service Catalog (PDF)

As an internal service department, the Department of Information Technology works closely with customers to provide both mandated & optional technology services.

September, 2020  the Center for Digital Government (CDG) and the National Association for Counties (NACo) announced the winners of the 18th annual Digital Counties Survey. Snohomish County won third place in the 500,000-999,999 population category.

“Snohomish County is again ranked one of the top digital counties in the nation. The Center for Digital Government and National Association of Counties 2020 3rd place award recognizes Snohomish County for its best technology practices in areas of open government, transparency, citizen engagement, cyber security and operations. Snohomish County received the award for counties in the 500,000 – 999,999 population category based on its submission to the Digital Counties Survey. In the last three years Snohomish County has ranked in the Top 10 counties for technology achievement including winning 1st place in 2019.”

Snohomish County received the award for its innovative solutions to the challenges faced by local government. The county’s CIO and director of the Department of Information Technology, Viggo Forde, set out to change the culture of government technology and to utilize a more collaborative approach to addressing the various IT needs. Snohomish County adopted a comprehensive cybersecurity strategy to keep data more secure and protect the continuity of government operations. In addition, the county’s annual Information Services Plan and Report is a model for other counties.

2020 Award Announcement -

2019 Award Announcement -

2018 Award Announcement -

The Digital Counties Survey, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage collaboration and shared services, and enhance cybersecurity.