The Human Services Office is closed until further notice.
Energy Assistance Customers:If you have an appointment with us, we will call you at the number listed on your application at the time of the appointment to complete your application.
New Applicants - PLEASE CALL: (425) 388-3880.Update October 1, 2020: We are open to make appointments for clients with Puget Sound Energy (PSE) Natural Gas and Cascade Natural Gas, we are currently scheduling appointments by phone only since our offices are closed due to COVID-19.
For clients with PUD, Propane, Oil, and Wood, we will be scheduling appointments starting Monday, October 26, 2020 for November 2020 interviews.
Note: If you have received a DISCONNECT NOTICE, we have been informed you will not be shut off. Please contact your heating provider to discuss any concerns.
The Snohomish County Energy Assistance program phone Lines are open Monday through Friday, 9:00 am to 12:00 pm (noon) and 1:00 pm to 4:00 pm, except for County holidays.
The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:
There are three Energy Assistance Program components. They are:
According to the moratorium that is in place for utilities, we have been informed that customers will not be disconnected. If your utilities have been shut off, please call our phone line at (425) 388-3880.
Our phone lines are open Monday through Friday 9:00 am to 12:00 pm (noon) and 1:00 pm to 4:00 pm, except County holidays.
If you received an overdue bill and/or disconnect notice, please call your heating provider to determine if you qualify for other assistance while you are waiting to apply for our programs.
Please be safe and stay healthy!
New for the 2020-2021 heating season: To determine if you qualify, please call the Energy Line at (425) 388-3880. Our phone lines are open Monday through Friday 9:00 am to 12:00 pm (noon) and 1:00 pm to 4:00 pm, except County holidays.
Please call our Energy Line at (425) 388-3880 for current Energy Assistance Program information and updates.