Energy Assistance

The Human Services Office is closed until further notice.

The Energy Assistance Office is operating remotely for all services.  Currently available services are described below.

Program Overview

The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:

  • The program helps with all heat fuel types (oil, natural gas, wood, propane, and electric).
  • The program provides grants ranging from $100 to $1000 (depending on income, household size, type of housing, and heat bill)
  • The program provides some heating system repairs for applicant owner

The Snohomish County Energy Assistance program message line is open Monday through Friday, 9:00 am to 4:00 pm, except for County holidays. Representatives will be available from 9:00 am to 3:00 pm, Monday through Friday, except for County holidays.

Program Components

There are three Energy Assistance Program components. They are:

  • The Low-Income Home Energy Assistance Program (LIHEAP) usually opens around November 15th (depending on the availability of funding) and closes when funds are spent, usually around September 1st. This component helps with all fuel types and has a maximum benefit of $1,000.
  • The Puget Sound Energy HELP program is usually open from October 1 to September 30 and has a maximum benefit of $1,000.
  • The Cascade Natural Gas Washington Energy Assistance Fund (WEAF) program is usually open from October 1 to September 30 and has a maximum benefit of $500.

Current Customers:

If you have an appointment with us, we will call you at the number listed on your application at the time of the appointment to complete your application.

New Applicants:

Beginning May 3, 2021, the Energy Assistance Program will only accept applications from applicants who have PSE, Cascade Natural Gas, and those with no heat.  Please call (425) 388-3880 to leave a message for determining your eligibility. The phone line is available Monday thru Friday between the hours of 9:00 am and 4:00 pm, except for County holidays.

Applicants wanting help with their electric, propane, pellets, oil, and gas will need to wait until we reopen the program. Note: If you receive a DISCONNECT NOTICE, please contact your heating provider to discuss any concerns.


 You may now apply online for Energy Assistance if you reside in Snohomish County. Submit a secure online application and upload documents. All information is confidential and used only to determine eligibility.

Apply Online Button

Power Shut Off

If your utilities have been shut off, please call our phone line at (425) 388-3880 so we can determine your eligibility as soon as possible. Our phone lines are open Monday through Friday 9:00 am to 4:00 pm , except County holidays.

If you received an overdue bill and/or disconnect notice, please call your heating provider to determine if you qualify for other assistance while you are waiting to apply for our programs.

Please be safe and stay healthy!


For the 2020-2021 heating season we are providing an additional grant due to COVID-19 to help eligible customers with their heating bill.

Conservation Education:

To learn more on how to conserve your energy usage, please visit:,, or your utility provider's website for information.

Additional Information

Please call our Energy Line at (425) 388-3880 for current Energy Assistance Program information and updates.