Energy Assistance

The Energy Assistance Program is open as of October 2, 2023.  

Available services are described below.


Announcements & Program Updates

UPDATE: As of November 6, 2023:

The Energy Assistance Program is open Only for LIHEAP Crisis applications and PSE HELP applications.


** Crisis is defined as power is off, applicant has a pending disconnection notice within a week, broken furnace, being out of wood, propane or oil (or about to run out of fuel) **

Hours and Location

Hours:

Our office is open Monday, Tuesday, Thursday, and Friday 9:00 am to 2:00 pm, excluding holidays. We are closed for lunch from 11:30 am to 1:00 pm.  The phone line is open Monday through Thursday 9:00 am to 11:30 am and 1:00 pm to 3:30 pm.

Location:

Our office is located at on the Lower Level of the Robert J. Drewel Building (3000 Rockefeller Avenue, Everett WA). The main entrance is located on Oakes Ave. Look for, "Human Services Oakes Avenue Entrance" on the glass doors.

Program Overview

The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:

  • The program helps with all heat fuel types (oil, natural gas, wood, propane, and electric).
  • The program provides grants ranging from $200 to $1,500 (depending on income, household size, type of housing, and heat bill)
  • The program provides some heating system repairs for applicant owner.
  • Air Conditioners provided to recipients of a LIHEAP grant - based on availability.


Program Components

There are three Energy Assistance Program components. They are:

  • The Low-Income Home Energy Assistance Program (LIHEAP) helps with all fuel types and has a maximum benefit of $1,500. Program guidelines for the new season are at 150% of the Federal Poverty Guidelines (FPG).
  • The Puget Sound Energy HELP program helps with PSE clients only and provides a maximum benefit of $1,000. Program guidelines for the new season are at 80% of AMI (Area Median Income)
  • The Cascade Natural Gas - Cascade Arrearage Relief & Energy Savings (CARES). 

Income Guidelines beginning October 2023:

HOUSEHOLD
COUNT		LIHEAP
150% FPG		PSE HELP
80% AMI
1$1,823$5,888
2$2,465$6,730
3$3,108$7,571
4$3,750$8,409
5$4,393$9,084

New Applicants:

The Energy Assistance Program is open to assist LIHEAP crisis and PSE HELP applications.


** Crisis is defined as power is off, applicant has a pending disconnection notice within a week, broken furnace, being out of wood, propane or oil (or about to run out of fuel) **


The income guidelines above have been updated for the 2023-2024 season.

To Apply Online

*ONLINE APPLICATION IS UNDER CONSTRUCTION AS OF NOVEMBER 6, 2023*


Additional documents available for download. 

Furnace Repair Owner Release - for homeowners only

Heat Included with Rent Document

RV Owners - Proof-Of-Residence

Apply Online Button

QR Code

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Power Shut Off

Please call our phone line Monday - Thursday 9:00 am to 11:30 am or 1:00 pm to 3:30 pm. We are closed for lunch from 11:30 am to 1:00 pm. You may also come into the office to apply in person. Staff will be available 9:00 am to 11:30 am and 1:00 pm until 2:00 pm Monday, Tuesday, Thursday, and Friday.

Grants

For the 2023-2024 heating season we are providing additional grants for past due balances under our LIHEAP Program.

  • Additional hardship benefits up to $500 - staff will determine if applicable. 
  • Portable Air Conditioners - if available. 

Conservation Education:

To learn more on how to conserve your energy usage, please visit: www.snopud.com, www.pse.com, or your utility provider's website for information.

Additional Information

Please call our Energy Line at 425-388-3880 for current Energy Assistance Program information and updates.