Energy Assistance

The Energy Assistance Program Opened October 1, 2025.

Available services are described below.


Announcements 

As of November 8, 2025, the Energy Assistance Program will be open for the following:


PSE HELP applications

LIHEAP & SHEAP Crisis applications  

  • Power off
  • Urgent notice
  • No heating fuel or less than one week of heating fuel on hand (oil, propane or wood)
  • Nonfunctional furnace

Contact Us:

Email:

Phone:

(425) 388 - 3880

Phone Hours:

Monday through Friday

9:00 am - 11:30 am

Location:

3000 Rockefeller Ave, Everett WA 98201


Our office is located on the Lower Level of the Robert J. Drewel Building at 3000 Rockefeller Avenue, Everett WA 98201. The main entrance is located on Oakes Ave. Look for, "Human Services Oakes Avenue Entrance" on the glass doors.


Office Hours:

Monday, Tuesday, Thursday, and Friday (the office is closed on Wednesdays except for Oct 1st.)

Mornings: 9:00 am - 12:00 pm, taking clients until 11:30 am

Afternoons: 1:00 pm - 4:00 pm, taking clients until 3:30 pm

Program Overview

The Energy Assistance Program provides a one-time per heating season assistance in paying the heat bill for eligible households. Benefits of the Energy Assistance Program include:

  • The program helps with all heat fuel types (oil, natural gas, wood, propane, and electric).
  • The program provides grants ranging from $200 to $1,250 (depending on income, household size, type of housing, and heat bill)
  • The program provides some heating system repairs for applicant owner.
  • The program helps natural gas customers sign up for bill discounts. Eligibility and discount percentage is based on income. 
  • Air Conditioners provided to resident's who are eligible for LIHEAP.

Program Components

There are five Energy Assistance Program components. They are:

  • The Low-Income Home Energy Assistance Program (LIHEAP) helps with all fuel types and has a maximum benefit of $1,250. Program guidelines are at 150% of the Federal Poverty Guidelines (FPG).
  • Low Income Home Energy Assistance Program (LIHEAP) Cooling program – Provides a free air conditioning unit to resident's who are eligible for a LIHEAP grant this season. Only one unit per household can be provided every (7) years. 
  • The State Home Energy Assistance Program (SHEAP) helps with electricity and has a maximum benefit of $1,000. Program guidelines are at 80% of the 2023 AMI (Area Median Income).
  • The Puget Sound Energy HELP program helps with PSE clients only and provides a maximum benefit of $1,000. Program guidelines are at 80% of AMI (Area Median Income)
  • The Cascade Natural Gas - Cascade Arrearage Relief & Energy Savings (CARES) provides a bill discount program and arrearage relief if applicable. Program guidelines are at 80% of AMI (Area Median Income).
LIHEAP LOGOCCA-primary-border-lgPSE LOGOCNG LOGO 2

Income Guidelines beginning October 2025:

HOUSEHOLD
COUNT		LIHEAP
STATE HEAP
PSE HELP
1$1,956$7,071$ 7,071
2$2,643$ 8,080$8,080
3$3,331$ 9,088$ 9,088
4$4,018$ 10,096$ 10,096
5$4,706$10,905$ 10,905

New Applicants:

The Energy Assistance Program will open for the 2025-2026 season on October 1, 2025. Please see the income guidelines (above) and how to apply (below).


To Apply Online

ONLINE APPLICATION IS NOT AVAILABLE AT THIS TIME 

You will need to speak with an energy assistance staff member or submit an email request to receive a staff-initiated application link. 


Request for Crisis Application Link

To Submit Supporting Documents


Additional documents available for download.

Furnace Repair Owner Release - for homeowners only

Heat Included with Rent Document

RV Owners - Proof-Of-Residence

Power Shut Off

Please call our phone line (see hours above) or you may come into the office to apply in person. Please note: we stop taking applications at 3:30 pm.

Grants

For the 2025-2026 heating season we will be providing free portable air conditioning units provided by the LIHEAP Program. To receive an air conditioning unit, you must be eligible to receive a LIHEAP grant this season and have not already received a unit from us. There is a limit of (1) unit per household every seven years.

Conservation Education:

To learn more on how to conserve your energy usage, please visit: www.snopud.com, www.pse.com, or your utility provider's website for information.

Additional Information

Please call our phone line at 425-388-3880 for current Energy Assistance Program information and updates.