"Ensuring the Dignity, Rights, and Well-Being of Individuals Living in Long-Term Care Today and Tomorrow."
Snohomish County Information & Complaint Line:
Statewide Hotline: (800) 562-6028
TTY: (800) 737-7391
The Washington State Long-Term Care Ombudsman Program (LTCO) advocates for residents of nursing homes, adult family homes, and assisted living facilities. Our purpose is to protect and promote the Resident Rights guaranteed these residents under Federal and State law and regulations.
We are trained to receive complaints and resolve problems in situations involving quality of care, use of restraints, transfer and discharge, abuse and other aspects of resident dignity and rights.