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NEOGOV Online Application

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1. What is NEOGOV?

NEOGOV is an online application system designed for public sector employers. It allows Snohomish County government to fully automate the recruitment and selection process. NEOGOV is also known as "GovernmentJobs.com".

Once you have set-up a NEOGOV account, you can use the same account at any agency that uses NEOGOV for their online application system.

2. Are all Snohomish County positions posted using NEOGOV?

Yes, as of January 2, 2013 all of the job openings are using NEOGOV.

3. How do I apply for a job?

Go to Snohomish County Career Opportunities

Search for desired job

Select job and apply

Sign-in or Create an account in NEOGOV

Complete the application

4. Can I create a NEOGOV account before I apply for a job?

Yes, you can create an account without applying for a job.

Go to Snohomish County Career Opportunities

Select Sign In in the upper right hand section of the page

Select Create an account

Enter your account information

5. What if I don't have a computer / internet access?

There are a number of ways to access Snohomish County Government’s online hiring database:

• Your local WorkSource may have computers that you can use. In Everett they are located at the Everett Station: 3201 Smith Ave, Suite #330, Everett, WA. Go to their website for other locations: Work Source locations map.

• You may use the public computers located at most libraries such as Sno-Isle Regional Libraries and the Everett Public Library.

• Family and friends may also have internet access available for your use.

6. Can I apply for a Snohomish County job by e-mail?

No. The Snohomish County Government recruitment process is fully automated. Applicants must login to the Snohomish County web site, Snohomish County website, to apply for Snohomish County Government positions. Applications submitted via postal mail, email, fax or hand-delivered will not be accepted for jobs that are opened through NEOGOV.

7. Can I apply with a resume instead of an application form?

No. A resume will not be accepted instead of an application form. A resume may be attached to our required online application form if there is a section called “Attachments”; however, it may not be used as a substitute for completing any part of our application package.

8. How do I get help if I am having a technical or Log-In issue with NEOGOV?

NEOGOV has an Online Application Guide

NEOGOV FAQs

NEOGOV Help Desk – (855) 524-5627

Snohomish County Human Resources - (425) 388-3411 during regular business hours: Monday – Friday; 8:00 a.m. – 5:00 p.m.

9. Can I apply for more than one job?

Yes. You can apply for each position that you are interested in and for which you think you are qualified.

10. What is the deadline date to apply for a job?

Each position will be posted with a specific deadline date to apply or as an open "continuous” process. In the posting you will find that there is also a time listed for the close of the job. Applications will not be accepted after the deadline date and time. If the position you are applying for is open “continuous”, you may submit your application any time. However, that job may close at any time without warning. If you’re submitting your application form on the advertised deadline date, please give yourself enough time to update your application materials, answer the required agency-wide questions and supplemental questions prior to the stated deadline. Submission of your application materials will take approximately 1 minute; however, if the system is slow due to lots of activity, it may take longer. We suggest you try to submit your application an hour before the deadline. If the deadline is reached before your application has reached the employer's server, it will be lost. There is no way to recover the application at that point and you would not be considered for that particular job.

11. Can I add additional information to my application after the deadline date?

No. You can only make changes to your profile – address, telephone, email address. No other changes will be accepted.

12. How will I know whether I am being considered for the job?

You may check the status of your completed application by signing into your NEOGOV account

The department that is doing the hiring may also be sending notices (e-mail notices) to you during the process.

13. How do I access my on-line account once it has been established?

Once you have established your account, you may Sign In to your NEOGOV account

You may check the status of your applications(s), update your account, create a new application and view all jobs that you have applied for through Snohomish County.

To view jobs and applications with other agencies, go to www.governmentjobs.com.

14. Can I create more than one account with the same email?

No. If you created an account before, you cannot use the same email address again to create a new account. The email value must be unique.

15. When I try to create an account or update my email address, I get the message Email not available!. What does that mean?

If you receive this message, it means that there is an account associated with your email address. You may have previously applied with an organization that is a NEOGOV customer. You can retrieve your credentials resetting your password.

Click on Reset Password. On the next page, enter your email address, answer the security question, and click on Reset Password. An email is sent with a link to reset your password. Once you click on the link, you are directed to a page where you can create a new password.

16. When is the Job Opportunities list updated? I don't want to miss my chance to apply.

The list may be updated every business day. Some contracts require posting jobs for 7 to 10 days. Seasonal and temporary jobs will have shorter recruitment periods and can open and close at any time.

HINT: If you don't want to miss an opportunity sign-up for Job Notifications.

17. How do I sign up for Job Notifications?

Go to the Snohomish County Job Notifications page.

Select categories of interest and then subscribe

Enter your information and submit

You will start receiving email notifications the next day after a job has been posted in one of your categories.

18. Can I apply for a job that isn't advertised right now?

No, we are only able to process application information submitted in response to a specific advertised vacancy.

If you wish to receive email notifications when a job you are interested in becomes available, sign-up on the Snohomish County Job Notifications page.

19. When a job is "Open Continuous", what does that mean?

Jobs may be listed as “Continuous” if there are on-going vacancies or if the job is historically difficult to fill. Testing or interviews may begin right away when a “Continuous” recruitment is posted, and continue day-by-day until the vacancies are filled. When the position is offered to a candidate, the recruitment is closed out and no further interviews are held. If a job that interests you is listed as “continuous”, apply right away!

20. How are volunteer activities and/or experience considered when rating applications?

Volunteer activities and/or experience will be considered for meeting the minimum qualifications of the job the same as paid work as long as the duties performed meet the requirements of the job applied for.

21. Will you hold any application on file for future vacancies?

No, your application becomes part of the records for the hiring process in which you have applied. However, at the discretion of the hiring department, candidates on the Eligible List from a hiring process may be contacted in future months regarding related employment opportunities with Snohomish County Government in that department.

22. What is an Eligibility List?

All applicants who meet the requirements for the position they applied for, including passing any associated examination process are placed on the Eligibility List for that position. It may be used just to fill one position, or a series of positions. The same job title may appear as an opening for a different department even though there is an existing eligibility list in effect for a department. If the job title appears again as an open job posting, it means that you must re-apply to be considered for that new job posting.

23. Will the Eligibility List be used for other Snohomish County Government departments?

No. At Snohomish County each department handles their own recruitment process. That means that similar jobs may be posted for different departments and there are separate eligibility lists for each job opening. For instance, you may apply for a job in “Department A” and not be considered unless you apply again for a job with the same title in “Department B”.

24. I've applied for other jobs using NEOGOV that weren't with Snohomish County. Do you have access to those applications and information?

No. Snohomish County Government only has access to applications that are submitted to Snohomish County.

25. Can I apply for a job shown under County Employees Only?

Only current Snohomish County Government employees that are working in a regular, budgeted position (not temporary or seasonal) may apply for County Employees Only jobs.

26. Will Snohomish County Government pay my relocation costs or reimburse me for travel expenses?

No. Snohomish County Government will not pay for relocation costs or reimburse for the cost of travel required to attend an interview.

27. How do I apply for Snohomish County PUD or the Health District?

The Public Utility District of Snohomish County (PUD) is an outside agency and they handle their own employment processes. Also, Snohomish County Health District, various water, sewer or fire districts handle their own employment processes. You will need to contact them directly for information about their job openings.

28. What are "Civil Service" Opportunities?

All classified jobs in our Sheriff’s office, including the Corrections Bureau, fall under Civil Service rules. The Civil Service rules may be found here under Union Contracts on our website. Scroll down the list to find Civil Service Rules.