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1. What is e-service?

E-service is a feature provided by File & Serve where documents are electronically served to other parties in a case. Using this option, you can track when each party who you electronically served received and opened the filing. Please review SCLCR 30 and GR 30 to become familiar with the court rules pertaining to electronic service using File & Serve.

2. Does opposing counsel have to consent to be e-served?

Yes, opposing counsel must consent to be e-served; please refer to SCLCR 30 regarding consent to electronic service.

3. What are Firm Service Contacts?

Firm Service Contacts are a list of the firm’s contacts that can be attached to the case and can be e-served.

4. What are Case Service Contacts?

There are Case Service Contacts for every case. This list contains all individuals being served on the case. Attorneys and self-represented litigants must ensure that they are on the Case Service Contact list. You cannot add yourself to a case Service Contact list if you have never filed into the case.

Note: Once of you have e-filed in a case, it is mandatory to enter your contact information in the Case Service Contact list to ensure that you will receive notification of the e-service of any documents by others in the case. See.

5. What is the Master Service List used for in e-filing?

The Master Service List is a list of all contacts attached to the Case Service list from all firms.

The information in the Master Service List is used to send electronic service. The Master Service List is updated as contacts are attached to the case list.

6. Can I use e-service without filing a document with the court?

Yes, File & Serve may be used to exchange documents between parties without filing the documents through the courts. Courts and Clerk do not have access to documents that have only been e-served.

Select the Service check box on the Filings screen and ensure the E-File check box is not selected.

7. How do I serve other individuals with my e-filed documents?

The filers are responsible for accomplishing service of all filings as required by the applicable court rules. For this purpose, filers may use the mail service, serve by hand delivery, use e-mail service as permitted by applicable rules, or use electronic service through the use of File & Serve, as it offers the option of electronic service of each filing to the designated service contact.

8. Does File & Serve send a service notification after a filing is submitted?

Yes, File & Serve automatically generates service notifications for filing transactions after the filing is submitted if you have selected this option using the Manage (E-mail) Notification tab on the My Account screen.

Note: Check your spam or junk folder if you have not received a notification from File & Serve.

9. When is a service notification sent?

Service notifications are generated after submitting a service-only filing.

For E-File & Serve (EFS) filings, a notification is sent only after the court has accepted the filing.

Note: Check your spam or junk folder if you have not received a service notification.

10. What should I do if I receive a service notification?

When you receive a service notification, do the following:

• Click the link within the e-mail to access the file.
• Print or save a copy of the documents for your files right away, as the link is available for a limited time only.