If you have a piece of commercial property with a detention facility that meets the requirements of the County's Drainage Code (see Chapter 30.63A of the Snohomish County Code) and it is properly maintained, you may qualify for a rate reduction. Call us at 425-388-6474 (or toll free at 800-562-4367 ext. 6474) for a request form and to schedule an inspection of the property.
For additional information regarding credits and exemptions, refer to the Snohomish County Code 25.20.070-25.20.080 of the Snohomish County Code.
If you believe your utility charge was miscalculated (rate category, amount of impervious surface, land use classification, or acreage), a refund may be due. Applications for billing error refunds must be made within three years of the date of payment and refunds may be retroactive up to three prior years.